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Customer service and marketing are usually two distinct and very different departments within an organisation. However, smart business owners are realising that in this day and age of social media and online reviews customer service and marketing go hand in hand. ...
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The problem with most websites is that many customers cannot find the information and answers they are looking for in a timely manner so they leave and go to a competitors website. Instead of letting hard earned website visitors just click away, many businesses have been add...
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